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Shipping Policy
At SENTRO, we’re committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after your payment has been confirmed.
Once your order has been processed, you’ll receive a confirmation email with your shipping details.
Delivery Time
Estimated delivery time is 7–14 days to your doorstep.
Please note that delivery times are estimates and may vary depending on your location, courier operations or public holidays.
Shipping Coverage
We currently ship nationwide across South Africa.
Tracking Your Order
Once your order has been dispatched, you’ll receive tracking information (where available) so you can monitor your shipment.
Delays
While we work hard to deliver every order on time, occasional delays may occur due to:
If your order is significantly delayed, please contact us and we’ll gladly assist.
Incorrect Shipping Information
Please ensure your shipping address and contact details are correct before placing your order. SENTRO cannot be held responsible for delays or failed deliveries caused by incorrect information provided at checkout.
Questions?
If you have any questions regarding your shipment, feel free to contact our support team. We’re always happy to help.
Contact(WhatsApp): +27 66 178 4193 Hours: Mon-Sun (8am-8pm)